I’m not sure how pulling the rug out from under paying customers is helping retain paying customers.
And a race to bottom is creating an open source product “GitLab”, funding it with donations, creating a separate company “GitLab.com” which makes money by supporting GitLab, and at some point creating an entirely new product that isn’t open source but making that GitLab while letting the original open source version basically languish into something that is not useful at all.
I’m constantly surprised by why they don’t get more flak. I understand the developers are very active in the HN community and that is appreciated, but GitLab has been among the worse companies in how they’ve treated their open source, and now paying, users.
I'd encourage you to take a fresh look at the Free tier. 89% of the features in Bronze/Starter are available in the Free tier - including the more than 450 new features that were added to Free in the last year.
And a race to bottom is creating an open source product “GitLab”, funding it with donations, creating a separate company “GitLab.com” which makes money by supporting GitLab, and at some point creating an entirely new product that isn’t open source but making that GitLab while letting the original open source version basically languish into something that is not useful at all.
I’m constantly surprised by why they don’t get more flak. I understand the developers are very active in the HN community and that is appreciated, but GitLab has been among the worse companies in how they’ve treated their open source, and now paying, users.