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Variation of the same here. We did try to show, for example, that we could roll off some contractors if we shut down all of the various jenkins instances. But that wasn't enough to justify the "ultimate" tier, we went with "premium".

And the business case still had to include fluff to make it sound at all like a good idea. Note that it IS a good idea in this case, but for reasons that are hard to show as dollars.

It seems like they need something (low base + ala cart add ons?) to have a better pitch for Jira/Bitbucket self-hosted customers to switch.

One thing they could do is reduce the cost for non-developer seats. Lots of people need access to the issues, or builds/deploys, etc, without needing to commit code.



"One thing they could do is reduce the cost for non-developer seats. Lots of people need access to the issues, or builds/deploys, etc, without needing to commit code."

Exactly! Lower tier users would solve many of the issues.


This is what I like about azure devops. Stakeholder licences are available for free with access to boards and wiki but not code repos.




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