we’ve been working a lot on onboarding on Element, just as Signal have. it’s not perfect, but empirically it’s good enough for many non-technical users. comments like this are likely based on stale data (eg from when we forced e2ee setup during registration).
Compared to installing the Signal app and verifying your phone number over SMS, the difference is quite remarkable. Signal has had smooth and frictionless onboarding as part of the design.
But also, comparing Matrix to Signal is a bit like comparing apples to oranges IMO.
Why would I send my aunt to a page about how to join the mozilla community? Over half of that wiki page is mozilla specific information, and even most of the matrix info is irrelevant to most users if they just want to do a basic registration.
The real apples to oranges comparison is you thinking that this wiki page is somehow comparable to registering a signal account.