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It seems clear that interests can be very aligned where users are paying for their product. It is only when services are "free" where alignment is an issue.



Free like Signal?


That's a fair comment, but a non-profit that relies on donations (as opposed to selling services to somebody other than me) strikes me as very different than Facebook et al.


It’s a viable model though. WhatsApp had only ~50 employees and already 500m users when it was purchased for ~$20B. They were already profitable on the $1/year after the first year subscription model.

Signal is approaching similar metrics (except it’s supported by a $50m endowment from Brian Acton instead of donations).

It’s easy to say that the mechanics of chat are pretty simple and a global chat service can be maintained by a roomful of engineers, but is the original algorithm-free, chronological Twitter that much more complex? It’s hard to believe there aren’t any other billionaires out there who would be willing to create an endowment securing the perpetual existence of a free social network.

Charging $1 a year like WhatsApp used to wouldn’t be such a bad idea once it got bootstrapped either, since it would make it much harder to run bot armies.


No, gratis like Facebook. Signal is a not-for-profit.




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