> they will all tell you the same thing in the end: if they block your account, or lose your data, it's your problem
Still there's a huge gap between "might do that according to the contract" and "does so on a regular basis and is well known to have no official way to appeal".
There's also a huge gap between the number of proton mail users and gmail accounts, percentage-wise, it'd be interesting to see how many percent of gmail/protonmail users has problems and. I'm sure we will see the most silly examples from gmail, we have to, because they have the most users, and so the greatest chance of hitting strange edge-cases.
And with edge-case, I don't meen technical ones only, but also customer-support ones.. If you've got support for many more people, then more people are going to have a bad experience, and even more likely that someone has a rare (in percent of total experiences) terrible one.
I'm the one entirely against any cloud stuff, I just don't buy the argument that other providers are necessarily better.
The bigger you are, the more interactions you do with your clients, the more likely that you will mess it up big-time for some of them.
Still there's a huge gap between "might do that according to the contract" and "does so on a regular basis and is well known to have no official way to appeal".