Edit: Explanation, as that seemed a little snarky. Google don't seem to pay any attention to requests unless you make them through "special channels". I'm sure if I made enough stink, wrote it up, submitted to HN &c then it would get noticed and fixed, but that's not fair to the thousands of users submitting bug reports through the official channels and being completely ignored. Until Google actually start listening to their customers, I have no intention of talking to them.