> So then what's the magic that keeps Google users using Google products if they stop producing what their non-paying, but ad-watching customers want?
Free is one hell of a competitive advantage. And again, Google does enough to keep the customers coming back as much as the rancher does to help the cow grow. The rubber really hits the road when you consider customer's need for say, privacy.
Or, try and get Google to help you out if your account gets locked. Good luck. Now if you're having issues with your ad account, they'll happily hop on the phone to figure it out with you....
> The needs of the users are the needs of the paying customers, that is what I am saying. Without the users there is no opportunity to have paying customers, period.
An overlap in requirements is not the same thing as being the same thing. For a short while, the rancher meets the cows needs too.
> Users choose to use Google products in exchange for ad impressions.
Unclear. Users choose Google products because they're free, it's not obvious if they fully understand the implications of that, or if they see that they have a meaningful choice.
Free is one hell of a competitive advantage. And again, Google does enough to keep the customers coming back as much as the rancher does to help the cow grow. The rubber really hits the road when you consider customer's need for say, privacy.
Or, try and get Google to help you out if your account gets locked. Good luck. Now if you're having issues with your ad account, they'll happily hop on the phone to figure it out with you....
> The needs of the users are the needs of the paying customers, that is what I am saying. Without the users there is no opportunity to have paying customers, period.
An overlap in requirements is not the same thing as being the same thing. For a short while, the rancher meets the cows needs too.
> Users choose to use Google products in exchange for ad impressions.
Unclear. Users choose Google products because they're free, it's not obvious if they fully understand the implications of that, or if they see that they have a meaningful choice.