What is the opposite of damning with faint praise? Supporting with faint condemnation?
That is a little bit outside the usual norms of the OSS maintainers that I've seen. If that is the strategy adopted in a repo then it would be polite to document it somewhere obvious when users try to submit bugs. Like a paragraph on support policy or something.
But yeah that is the only strategy that makes sense to me. If they want a guaranteed professional response, they can pay professional rates for it.
> If that is the strategy adopted in a repo then it would be polite to document
I disagree. This is the default assumption in open source. "You want something fixed? Fix it yourself!"
If you're adopting a different strategy than that, feel free to document that, but let's not start defaulting to offering people free support, because that'll make no one happy once maintainers start burning out.
I think something that has perverted the way we see open source is big companies doing open source. Of course the people who get paid by Google to work on Kubernetes has the time for answering support questions, as it's probably a part of the reason they get paid.
But for us who individually do open source, or as part of non-profit work, we've never defaulted to providing free support to people who don't support us back. Let's not change that.
That is a little bit outside the usual norms of the OSS maintainers that I've seen. If that is the strategy adopted in a repo then it would be polite to document it somewhere obvious when users try to submit bugs. Like a paragraph on support policy or something.
But yeah that is the only strategy that makes sense to me. If they want a guaranteed professional response, they can pay professional rates for it.