He complains about the reseller and their incompetence, but (incompetence aside) this is basically what he's looking for?
I know it's one of those things that tends to change over time, particularly if your account rep changes, but wouldn't simply finding a reseller that doesn't suck be the answer here? Perhaps one that lets you automate quotes and purchases...
Nope. Resellers are very hands on and high touch. I'm talking about something more like a pass-through payment processor than a reseller.
Quotes in this case are as trivial as a PDF generator that just inserts the fixed price into a commercial offer template. As it stands, you wouldn't believe how hard it is to pry something like that out of a typical SaaS vendor.
I'm a maker of satchel.com. This is one of the core problems we aimed to tackle. In doing so, we've actually build out _exactly_ this.
There are still some crucial obstacles to ensure robustness, but I'd love to get your feedback nonetheless. Could I ask some questions over email? I can't find yours, but I'm at andrew@satchel.com
I know it's one of those things that tends to change over time, particularly if your account rep changes, but wouldn't simply finding a reseller that doesn't suck be the answer here? Perhaps one that lets you automate quotes and purchases...