I worked at a uBreak for a time and the manager encouraged us to mention they were signing a TOS regarding the phone repair, if they don't come pick up their device after 90 days they abandoned it, etc.
The receipt was really long and not like a normal checkout receipt.
Also part of the profitability of uBreak was selling broken components removed from devices (like good LCDs with broken glass) back to OEMs to be refurbished, so that's why they don't let you have the old parts back.
>Also part of the profitability of uBreak was selling broken components removed from devices (like good LCDs with broken glass) back to OEMs to be refurbished, so that's why they don't let you have the old parts back.
I worked there about 5 years ago, but I have heard that since then, they have struck deals with some manufacturers - they might actually have a partnership with Samsung now, and send the LCDs back to them (still for $$).
We certainly didn't tell them it was some company policy, and LCD replacement was cheaper if your LCD was in good shape so its pretty transparent
The receipt was really long and not like a normal checkout receipt.
Also part of the profitability of uBreak was selling broken components removed from devices (like good LCDs with broken glass) back to OEMs to be refurbished, so that's why they don't let you have the old parts back.