They:

* Had a security flaw that made everyone's private videos trivially discoverable and left it open for six months after I notified them.

* Failed to remove my files from cloud storage after I asked them to (especially troubling, given the flaw above).

* Put my videos on a hard drive even though I asked them not to, and then tried to charge me for it.

* Tried to charge me a different rate than initially quoted.

* Send me marketing emails with no unsubscribe link (in violation of CAN-SPAM).

* Robocall me with promotions a year later.