I work for a large company that spends almost $1M/year with Atlassian and I’m the lead architect for our Dev tools infrastructure.
On the one hand, I’m glad Atlassian has finally come clean on what’s obviously been their strategy for some time. On the other hand, it kinda sucks for customers like us. Yes, we’re a big company and yes, we run data center instances of some of the tools. But we’ve also got tons of smaller instances running around that basically have nowhere to go now. There are several industries that are incline to stay on premise: healthcare, legal, and financial software among others. We’re in that same boat.
At the moment, I’m inclined to recommend we drop Atlassian altogether, for several reasons:
First, Atlassian has never really understood the needs of large enterprises. They’ve recognized that we need performance and scalability and top level web security, but the rest of our large enterprise requiements remain largely unmet.
Secondly, I haven’t seen any good organic development from Atlassian for a long time. They’ve bought a lot of other products and companies, but their ability to produce and deliver great features disappeared a long time ago.
Finally, I have no confidence that Atlassian will keep the data center products going and properly maintain them. Something tells me they’ll do what’s necessary to keep too many customers from immediately jumping ship, but in the long run, I expect we’ll eventually see the end of life for the data center products just like they’ve done with the server products.
A lot of stuff around granular authorization controls and auditing - there’s a huge gulf in most of the atlassian products between a system admin and project admin and there’s a ton of admin actions that never show up in any audit trails or history within the app.
Also: email handling sucks and support for the scaled agile model is pretty non-existent.
Just in general though, take a look at jira.atlassian.com and see all the issues with thousands of votes that have been unresolved for years and years.
On the one hand, I’m glad Atlassian has finally come clean on what’s obviously been their strategy for some time. On the other hand, it kinda sucks for customers like us. Yes, we’re a big company and yes, we run data center instances of some of the tools. But we’ve also got tons of smaller instances running around that basically have nowhere to go now. There are several industries that are incline to stay on premise: healthcare, legal, and financial software among others. We’re in that same boat.
At the moment, I’m inclined to recommend we drop Atlassian altogether, for several reasons:
First, Atlassian has never really understood the needs of large enterprises. They’ve recognized that we need performance and scalability and top level web security, but the rest of our large enterprise requiements remain largely unmet.
Secondly, I haven’t seen any good organic development from Atlassian for a long time. They’ve bought a lot of other products and companies, but their ability to produce and deliver great features disappeared a long time ago.
Finally, I have no confidence that Atlassian will keep the data center products going and properly maintain them. Something tells me they’ll do what’s necessary to keep too many customers from immediately jumping ship, but in the long run, I expect we’ll eventually see the end of life for the data center products just like they’ve done with the server products.