We have a lot of metrics, and we recognize that Confluence is not as fast or as good an experience as it should be.
However nothing beats user feedback - hearing specific feedback from users may provide us with specific areas that we can focus our work, on top of the work we're already doing.
If you have any feedback like that, we're hopeful you're willing to share it with us.
I agree with you on user feedback being valuable, but not to figure out what's slow. You should be getting that information accurately through metrics and know what to prioritise without having to speak to anyone. Reserve questions you can't get answers for otherwise for user interviews.
