Just an idea, why not also have a free 1 client, 100mb account?
I would think that this should get you some good user feed-back (past a 7 day usage pattern), and also eventually force users to pay up as they get more comfortable with your app.
I fought with this, to be honest. I know it can get more people into the funnel. I guess the issue I was afraid of - and decided to try and mitigate - is having to support a ton of free users, when I really need to get revenue coming in through the door.
Once things settle down and I have a nice core set of paid users, then I might consider doing that.
Who knows...this is just the first step, so expect lots of iterations from here on out :)
My professor once said something to the effect of "You sell something for free when you're combating the anxiety of loss. You don't go free to compete on price." I guess one thing you have to ask yourself is if your customers aren't coming because they're afraid of losing something, even with the 7 day free trial. I don't necessarily think you need a free version. Also, it's easy to decrease prices but difficult to go up.
I agree with some of the other posts that suggest you should add some more illustrations of what the product does. Sitting in my armchair I don't see the difference between this and a flickr album besides being able to post 4 pictures side by side. I'm not your target audience though so I don't know what problems your customer segment has.
I think I will definitely be adding some more illustrations and such.
The difference between this and a flickr album is that this is made specifically to get feedback from clients - whereas flickr is made to display images.
Sure, they both display images - but both have different purposes.
You understood what I was getting at. I would have offered the free plan to get the app polished (post 7 day usage pattern I described) but if your not exactly ready to field support issues that flood in, it could hurt a tiny bit.
I would think that this should get you some good user feed-back (past a 7 day usage pattern), and also eventually force users to pay up as they get more comfortable with your app.