Is this confirmed? I made a second account at one point with a new email and have had zero issues with both. Although I rarely log into the first one, maybe once a month or so.
Again, I've had and technically logged into both accounts concurrently for at least the past 3-5 years. So unless this only applies to new accounts, I have yet to have either one locked out.
That's why I was wondering if it's officially confirmed somewhere.
You can sue them. I think this is what it will take. I've got an orphaned GOG account that they are not responding to me about, and I am definitely entitled to access those games.
You sue; they restore access to moot the lawsuit, but then tie your real info listed on the suit to your account, no longer making it anonymous. Win-win? /sarc
They're going to lose their games if they don't make any account anyway. So if they feel strongly about not making a proper account, they might as well try with a burner one and see how long it lasts?