*A key differentiator is if the new platform is used a lot by a small number of ...

rkagerer on May 29, 2020 | parent | context | favorite | on: Idea Generation

A key differentiator is if the new platform is used a lot by a small number of people, or used a little by a lot of people.

I found that statement ambiguous as well. For a while I wondered if he meant to imply either of those cases can be a differentiator.