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> Perhaps 0.01% of the public knows that Keybase exists and has a bad opinion of Zoom security. Expert's opinion is important, but does not automatically become general perception.

This is true, but perhaps a bit short-sighted. Expert opinion on Zoom is "avoid it like the plague". This does not automatically become general perception, true, but:

- Over time, expert opinions have a marked effect on adoption by non-experts in their vicinity. See the adoption of Firefox, or Google Chrome, for example.

- For a social networking platform, powerful well-connected never-adopters can pose a problem both to growth and to a budding monopoly. If CIOs and CISOs say, "Zoom over my dead body", that will tend to discourage adoption and encourage development of good alternatives.



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