Zoom is just where we start (huge distribution channel and the most developed platform). As soon as you build your own WebRTC based thing... you're nuking millions of existing video based workflows you could otherwise tap into to create value. There are several 2-3 year older than us companies that are doing quite well hooking into the data generated from all the VC platforms without providing the VC service themselves.
But yes, this was def the #1 objection of VCs when we raised our seed round. Fortunately we got others to believe that the first move we just launched is just one of many in a strategy sequence. Time will tell.
Doesn't everything start out like that?
How would you define a feature vs. a product? Could an app like Zoom be considered a feature of an OS because of its dependency of the host system to act?