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McDonald's around me have already replaced cashiers with kiosks

Here, too. But usually half of them are broken in one way or another, like the touch screen doesn't respond or the receipt printer is out of paper, or something I saw in a TV commercial isn't in the menu structure, or the pricing isn't the same as in an ad, etc... These are things a cashier is still needed for.

As an aside, I find it curious that my local McD only got the kiosks maybe two years ago, but I used them in Germany almost 20 years ago. They are fantastic for when you can't speak the local language.

Edit:

Is the answer to fight for $15/hr or is the answer to go back to school, apply to more jobs, and/or go into a trade?

The vast majority of McD cashiers I see are in no position to go back to school or change jobs. They're too old, low-skilled, physically constrained, or low-education to do that.

I work in an organization that deals with the poor a lot. If you're 50 years old and only have a fifth-grade education and need to survive, you don't have the time to go to school. You're probably working two or three jobs just to have a place to live.



> These are things a cashier is still needed for.

Is a cashier needed, or just an on call tech who oversees a dozen restaurants? I would imagine working on the kinks in the kiosks and improving their reliability to be doable.


Is a cashier needed, or just an on call tech who oversees a dozen restaurants?

And while the store waits a couple of days for the $75/hour tech to show up, $10,000 walks out the door. Better to pay for a $15 cashier.


Doesn’t that imply automation isn’t worth it? If you need full human redundancy, why bother? I think you’re a bit pessimistic on the tech’s response time too.


Can the guy on call clean the stalls in the bathroom too? Change the trash? You probably need a custodian too on shift. The mcDonalds by campus gets trashed instantly during drinking hours.




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