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And what's the alternative? Losing your biggest customers because you couldn't be assed to put a new button on some load-balancer configuration?

Of course, for small or medium customers whose finger snaps are ignored... WYSIWYG. The roadblocks in not-your cloud are still your roadblocks.




Sorry, I guess it wasn't clear that I wasn't complaining or anything, just confirming the facts on the ground.

But (in a vacuum) when developing a solution to serve diverse needs and stakeholders, the HiPPO effect is definitely an anti-pattern.




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