I have a friend who works as a tax auditor and audits telecom companies to verify a specific tax. When he does the audit he gets the ENTIRE billing information. What is interesting to note is that there are certain taxes where the law allows the telecom to determine how much cost is required to comply with the tax (employees expenses) and then offload that cost on to the end-user. So the tax that the customer pays is actually the tax going to the government and some of that tax is also going to pay the employees hired by the company to comply with the tax. Without much surprise, the amount of employees required to comply with the tax seems to increase each year and most of these employees are never fired or let go. There is no incentive for the company to cut costs when the taxpayer is paying for the employee's salary.