> At the core of NVC is a straightforward communication pattern: “When ____[observation], I feel ____[emotion] because I’m needing some ____[universal needs]. Would you be able to ____[request]?”
> At first glance, this looks easy. But in practice, it’s extremely difficult to pull off. To grasp the complexity, NVC makes some subtle but critical distinctions: observations versus evaluations, emotions versus thoughts, universal needs versus strategies, and requests versus demands.
https://news.ycombinator.com/item?id=19490573
Quoting a gist from the blog:
> At the core of NVC is a straightforward communication pattern: “When ____[observation], I feel ____[emotion] because I’m needing some ____[universal needs]. Would you be able to ____[request]?”
> At first glance, this looks easy. But in practice, it’s extremely difficult to pull off. To grasp the complexity, NVC makes some subtle but critical distinctions: observations versus evaluations, emotions versus thoughts, universal needs versus strategies, and requests versus demands.
There in fact an entire book on the subject (part of recommended reading by Sam Altman for startup founders): https://www.goodreads.com/book/show/560861.Non_Violent_Commu...