I don't think you understand what I'm saying. There's no terms at all in the donation-based giving, and yet people think they have influence. Contracts get renegotiated all the time. What would prevent Company XYZ from exerting pressure along the lines of "we want you to do [abc] or we're not renewing?"
All I was originally saying was that I just feel he'll end up in the same situation. I'm not suggesting he can't say no. :)
I think the sense of entitlement from a donation is unbounded, since it was voluntary. People are usually more clear that a business transaction is thing x for money y.
If you're pointing out that people are acting irrationally, then, yes, they are. The difference is that we tend to treat "business transactions" different from other kinds - I think monetary donations are not seen as business transaction, so the expectations are different. See this excerpt from Dan Ariely's Predictably Irrational: http://www.npr.org/templates/story/story.php?storyId=8923395...
1) "Company XYZ" doesn't do anything. There are people making the decision.
2) I have run into people that will say that. It is usually a bluff.
3) In the rare cases it is not a bluff, you can either drop the business (figuring you don't want to deal with person X) or, if you think they are out-of-line take it to their superiors.
All that being said, if you aren't willing to call the bluff for whatever reason, then they do exert an influence over you. That's really your fault though. If you have backed yourself into a corner where a single contract will make-or-break you and you aren't on really good terms with the people involved you are screwed no matter what.
The main difference is that things will be much simpler and clearer. He's being paid _exactly_ so the company can say "we want [abc]". If [abc]s get too big or not important enough for Rich, he can also stop renewing the contract.