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These are basically my thoughts on it: https://twitter.com/ajsharp/status/1106308735142526976.

Normally, this level of outage would come with a technical post-mortem. Instead, they issue a super vague statement.




We likely won't even have an internal post-mortem for at least a couple weeks. There's no way you can possibly expect a full breakdown of what went wrong at this scale less than 24 hours after it gets resolved.


Google managed to put one together in a little over a day: https://status.cloud.google.com/incident/storage/19002.


Expectations are vastly different for a business-focused hosting platform with SLAs than a social network.




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