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We have this issue now. Inevitably when the actual users of the app report issues with this or that, the answer from the dev team is almost always, "Works as designed".

Yes, we know, THE DESIGN IS BROKEN.

And then, nothing. New features come out though, most of which aren't needed or deprecate features that we actually like. So I'm sure some Project Manager is being paid handsomely.




>the answer from the dev team is almost always, "Works as designed".

When I say 'works as designed', what I'm actually saying is that I didn't have control over the design, go talk to the ones who did.


And in addition, that they are aware it is batshit crazy too.


Yup, and this is the primary reason for why I avoid commercial products (or, even worse, services) like the plague.

When shit's broken I want to at least be able to go in there and fix it myself, not email some support vendor who's just going to ignore it.




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