I used it as my main desktop system for three years while working on a self-driving vehicle, in 2003-2005. There were versions of Firefox, Thunderbird, and Open Office, so you had all the essentials.
It's OK, but would feel dated to most users. The really great feature is that there is no lag. The consistency of QNX is impressive. This is a real-time system, not a warmed-over time sharing system. No swapping or paging. Proper CPU scheduling. So little "why did it do that?"
What version did you try? When I tried QNX 4.24 on my desktop computer, I think it might've been on a 125 mhz pentium? Or a 486. The Photon GUI was snappy.
That's more of a function of your hardware resources and workload than the OS architecture you're running. E.g. a lightweight Linux desktop installed on present-day hardware will literally run with zero swap use - in fact, it will cache most disk access. (Unless you open something that hogs RAM, of course.) That may not be literally a soft-RT system, but from the user's POV it's just as snappy as one.