>slack is the most trivial software you can think of
This is like saying that food service at 30k feet in a passenger airline is trivial because all the server has to do is walk up and down a narrow aisle handing out food from a cart.
Since "you see no reason this service can't be nearly as reliable as life support firmware", one of two things must be true:
1) You know something nobody else knows. In which case great, you've stumbled on a huge opportunity to go put your knowledge to work and get stupendously rich by outcompeting this "trivial" software company. Get to it, genius!
or
2) The reason you "see no reason..." is that you're unaware of one or more relevant facts.
3) slack will get their "chat as a service" monthly fee whether the service actually works or not, so why commit to higher levels of service? We can get our users acclimated to outages and then sell them "slack Premium, for Serious Business", charge an even higher fee, and get stupendously rich all over again. This is the "growth" that investors demand, no?
This is like saying that food service at 30k feet in a passenger airline is trivial because all the server has to do is walk up and down a narrow aisle handing out food from a cart.
Since "you see no reason this service can't be nearly as reliable as life support firmware", one of two things must be true:
1) You know something nobody else knows. In which case great, you've stumbled on a huge opportunity to go put your knowledge to work and get stupendously rich by outcompeting this "trivial" software company. Get to it, genius!
or
2) The reason you "see no reason..." is that you're unaware of one or more relevant facts.
Which of these do you think is more probable?