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It's interesting to me that the update messages are posted every 30 minutes from 1st notification until resolution. Judging by this and every other outage I assume this is automatic, and probably implemented to appease the people who are probably frustrated by the outage.

https://status.slack.com/2018-06/142edcb9e52c7663



We have a similar policy at $WORK (but manual). In our experience customers go mental if you say absolutely nothing.


There is also zero information in those statuses, which kinda defeats the purpose. Might as well just have the status landing page with no details.


Good catch...definitely updating every 30 minutes exactly.




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