I think these suggestions make some sense since they are still problems that exist. The way you'd imagine solving them could be different if you were on that team, with the data and would iterate to find the solution. The bullet points under the innovation section are not suggestions for solutions, on the contrary, they are problems that users still have. For each of these problems, there are services that are trying to solve that problem. Take scheduling a meeting as an example. Google's solution was to bring the calendar into Gmail and increase complexity. X.AI's solution is to make a bot that coordinates. Some other companies will have different solutions. The point is, what is the best solution for a user who is in the frame of mind of emailing. It is very easy to stuff things from different places one on top of another and it's called sustained innovation (if I'm not mistaken). But what ideally should happen is finding new ways to adapt these extra services, including these problems in a way that is matched with the main use case. Otherwise, it gets complex.