> Often it's as simple as following the steps described in the ticket, something some developers seem to not realize, or their reading comprehension is bad.
That sounds like a pretty simple set of bugs you are dealing with. I don't think anyone is arguing that they need this level of information to solve "When I click this button it crashes".
That sounds like a pretty simple set of bugs you are dealing with. I don't think anyone is arguing that they need this level of information to solve "When I click this button it crashes".