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> i'm sure there are some people are responsible enough to never incur a finance charge from a credit card by always paying their monthly balance. I've never actually met one of those people. I used to say I was one of those people, but in reality if you had asked to look at my statement history I would have been embarrassed by how many times I ended up paying interest charges for things I probably shouldn't have purchased in the first place.

This is a really bizarre assertion: my bubble is such that I've literally never met someone (that I'm aware of, just as with your claim) who _doesn't_ pay their credit cards off in full each month. Hell, I don't think I've ever done anything but set auto-pay for my credit cards, and would turn it off on the rare occasion that I decided to use it as it was intended, as a liquidity buffer. (The difference between us being that I'm not narrow-minded enough to assume that this tells me something about credit cards in general as a product).

> Two years ago my wife and I cut up our credit cards, closed those accounts and never looked back. Initially that change hurt my brain and went against everything I thought I knew was normal. It was one one of the best financial decisions we ever made.

If you were having so much trouble, why not just use auto-pay from your bank account? I don't really understand this urge to universalize your inability to use credit responsibly to somehow claim that credit cards in general are a net negative. I don't mean "irresponsible" as an insult here: I don't keep desserts in the house because having to go out and get dessert when I want it is the most effective way for me to maintain my healthy diet in the face of my one dietary willpower weak spot (a wicked sweet tooth). But I don't justify my weakness by claiming that we'd be better of if dessert never existed[1].

[1] To be clear, I'm aware that the modern role sugar plays in most people's diet is unhealthy: I eat (non-fruit) sweets about once a week and I'm pretty happy with that level of consumption. To me, desserts are a delightful part of life, if you're adult enough to use them responsibly (excluding those unfortunate enough to have severely bad dietary habits from childhood: the deck is stacked against them physiologically).



> This is a really bizarre assertion: my bubble is such that I've literally never met someone (that I'm aware of, just as with your claim) who _doesn't_ pay their credit cards off in full each month.

That's one hell of a bubble. Almost no one does this. Source: worked customer service for an issuer for 18 months, ~150 calls/day, saw a broad cross-section of the customer base, and it was a rare day in which I talked to a monthly PIF.

Not so incidentally, that experience is also the reason why I so assiduously avoid revolving credit. If you're comfortably upper-middle-class or higher and assured of enough liquidity to cover whatever balance you choose to carry, it's a game you can play and win. If you're not, you're subsidizing those who are, not least because you're ineligible for the low-rate, high-credit-line points card products that monthly PIFs tend to qualify for.

And even if you're in the former category, it's still a hell of a risk to take, because if anything happens that negatively affects your liquidity in a significant way, you're suddenly a lot more screwed than you would be if you hadn't been using credit the way you were. A few times, I dealt with people who had found themselves in just that hole. There were worse kinds of calls to take, but not all that many.


We’re really trading off bubbles for bubbles here, aren’t we? It seems really unlikely customer service attracts a representative cross section.

I am also in the “don’t know (many) people who do anything other than autopay in their credit cards” bubble.

I’m aware that many people struggle with credit cards, but they’re not in my social circles.


> That's one hell of a bubble. Almost no one does this. Source: worked customer service for an issuer for 18 months, ~150 calls/day, saw a broad cross-section of the customer base, and it was a rare day in which I talked to a monthly PIF.

Yea... That's why I went out of my way to call it a bubble. The point of mentioning my bubble was that "I've never met anyone who doesn't carry a cc balance" isn't a sound basis for to making a claim about all credit card usage the way the parent comment was.

> even if you're in the former category, it's still a hell of a risk to take, because if anything happens that negatively affects your liquidity in a significant way, you're suddenly a lot more screwed than you would be if you hadn't been using credit the way you were.

I'm pretty sure you're messing up your math here. How could the addition of liquidity (plus deferment of payment by 30+ days) at zero cost possibly be making me more screwed, in the event of a serious liquidity crunch?


Talking of individual finance here. As long as you're sufficiently liquid again to PIF before your bills go past due, you're fine. If you're not, then not only do you accrue late fees - usually easy to have waived by just calling and asking for it, if you've been a highly diligent customer prior - but you also start accruing interest on the balances you're suddenly carrying, and you almost certainly lose preferred rates on those balances and find yourself paying north of 15% APR.


> This is a really bizarre assertion: my bubble is such that I've literally never met someone (that I'm aware of, just as with your claim) who _doesn't_ pay their credit cards off in full each month.

I'm probably halfway in between the working class and the tech bubble. In fact I grew up near the poverty line. I have a lot of lower class "technical debt" that I am still working to replace. Most recently my wife and were replacing the non-existent financial skills that my parents and public education system imparted to me. All of that to be said, it's no wonder we have polarized experiences with credit cards.

I did a quick Google search to make sure I wasn't completely off base here. According to the American Bankers Association Credit Card Market Monitor May 2016 report [http://www.aba.com/Press/Documents/ABA2016Q2CreditCardMonito...] 42.1% of Americans are Revolvers (carry a balance and pay interest) and 29.7% of Americans are Transactors who pay their bill in full each month.

I'm not insulted because we we're absolutely being irresponsible with our finances. We didn't have a budget to flow, we we're not saving money for future purchases, and we were very much not in control of where our money was going.

> But I don't justify my weakness by claiming that we'd be better of if dessert never existed[1].

I don't think I was suggesting that credit cards should never exist or that they are evil. I was trying to contrast the fact that even when 29.7% of people are benefiting from 1% - 4% cash back, that 42.1% are not. And that the companies who offer these products are in fact making money on them. Because people like me we're going into debt using them. And in my case, I was buying crap I didn't need and really shouldn't have bought because I truly couldn't afford it. Otherwise I would have always paid my balance in full at the end of the month.


I'd love to find a time series of those proportions; my sense is that 29.7% is wildly overestimated, but it has been a very long time since I was in that business myself. Curious whether the proportions have changed, or whether my perspective at that time was skewed by the nature of my tier 1 customer service role.


I'm sure it also depends on who you worked for. My unscientific instinct is that you're substantially more likely to see someone carry a balance on a Capital One or Target card then on an Amex or Costco visa because of the demographics.


MBNA, a few years prior to the BofA acquisition. The company mostly issued affinity cards, of which it was the largest US issuer (I want to say largest globally, but not sure, whereas US I am certain about) at the time. You got to see a pretty good cross-section.




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