I assumed that 10-20 people would not include anyone who ever physically touches a server. Now that I think about it, it might make sense to not outsource hardware issues at Reddit's scale. I don't know how many people you need to keep Reddit running, but more than a hundred sounds wrong for such a basic web site.
I don't need Secret Santa and no support. What kind of trust do you mean?
> but more than a hundred sounds wrong for such a basic web site.
Reddit is not a basic web site though. It doesn't have static content. Almost every page is dynamically generated for each logged in user, of which there are hundreds of millions. That is the total opposite of 'basic'.
I don't need Secret Santa and no support. What kind of trust do you mean?