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I recently wanted to move my Tumblr personal blog to Medium however after a few days of nightmare and still unable to setup a custom domain despite having paid $75 fee i requested a refund and closed my account. Their customer service and documentation kind of sucks!


It's sad that a process like this is still somehow manual. I can't imagine what technical debt they must have where they can't automate custom domains.


I believe it's by design. They want their brand "medium.com" visible. They don't want to become a commodity blog hosting.




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