Every non-service page has a feedback form, services need to provide feedback mechanisms[1] and the blogs have a commenting system.
Basically, none of these publish immediately. Feedback goes into Zendesk typically, and everything on the blogs are premoderated. Spam happens but because it doesn’t immediately show up on a gov.uk property it’s minimal enough to deal with manually. Basically, better that than denying a section of the population the right to comment.
Basically, none of these publish immediately. Feedback goes into Zendesk typically, and everything on the blogs are premoderated. Spam happens but because it doesn’t immediately show up on a gov.uk property it’s minimal enough to deal with manually. Basically, better that than denying a section of the population the right to comment.
[1] https://www.gov.uk/service-manual/design/feedback-pages