Hacker News new | past | comments | ask | show | jobs | submit login
Nielsen: Usability and Website Response Times (useit.com)
13 points by _hgt1 on June 21, 2010 | hide | past | favorite | 1 comment



I came to this conclusion over a year ago in the only blog post I ever wrote before realizing blogging wasn't my thing. http://resopollution.com/blog/2009/02/3-misconceptions-about...

Essentially, it is better to have a fast snappy app with poor design over a high-latency app with great UI design.

Users subconsciously attribute delays caused by bad UI design to themselves, but if you have latency, you are screwed b/c that's delay is subconsciously attributed to your software.

In the end, users can learn to navigate a bad design quickly as long as the page loads are fast, thus making latency the most important factor in usability.




Join us for AI Startup School this June 16-17 in San Francisco!

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: