> my credit union was infinitely more competent than the buffoons at Bank of America.
This. It's not even a pro-credit union thing: small banks handle exceptional situations much better than big banks in my experience. You'd think it would be the opposite, but it's not. When the tellers know every customer, even when I almost never walk in, exceptions seem to generate a helpful phone call.
This. It's not even a pro-credit union thing: small banks handle exceptional situations much better than big banks in my experience. You'd think it would be the opposite, but it's not. When the tellers know every customer, even when I almost never walk in, exceptions seem to generate a helpful phone call.