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mcguire
on Jan 19, 2017
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Why I don't believe in Uber's Success
You mean brand recognition? (What prevents a user from using more than one service?)
Keyframe
on Jan 19, 2017
[–]
What prevents a user from using more than one service?
Customer inertia, among other things.
mcguire
on Jan 19, 2017
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The same inertia that prevented them from switching to Uber in the first place?
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