I'm the CTO of a german subscription management startup (we also do SMB Finance Management with our main product).
Stripe is one of the nicest PSPs to work with and we're happy that they make it easier for people to get started with subscriptions, since it's a demanding task to get interested customers to understand the inherent design concepts/issues of subscriptions before creating their subscription process.
If the onboarding is not done well and doesn't include some basic education, businesses can quickly end up in situations they didn't expect, for example when it comes to combinations of upgrades/downgrades combined with coupons, allowing customers to offset the already paid for value pro-rata for the new product...
If you want to allow that, you have to think about what your preferred business logic for that situation is, what incentivizes what, and sometimes even if the law of the customers country legally allows for certain practices. (It nearly always does, but there are some exceptions that need to be added to Terms of Service)
So we're looking forward to see more businesses in Europe offering subscription based services, compared to the US the market still has a lot of catch up to do and we're happy stripe wants to help with that.
Stripe is one of the nicest PSPs to work with and we're happy that they make it easier for people to get started with subscriptions, since it's a demanding task to get interested customers to understand the inherent design concepts/issues of subscriptions before creating their subscription process.
If the onboarding is not done well and doesn't include some basic education, businesses can quickly end up in situations they didn't expect, for example when it comes to combinations of upgrades/downgrades combined with coupons, allowing customers to offset the already paid for value pro-rata for the new product...
If you want to allow that, you have to think about what your preferred business logic for that situation is, what incentivizes what, and sometimes even if the law of the customers country legally allows for certain practices. (It nearly always does, but there are some exceptions that need to be added to Terms of Service)
So we're looking forward to see more businesses in Europe offering subscription based services, compared to the US the market still has a lot of catch up to do and we're happy stripe wants to help with that.