You make it sound like faxes are infallible. Every time I've had to send somebody one, we've had to cycle through several iterations before it actually worked - Ah, looks like I need to dial 9 to get an outside line. Oh, your fax machine isn't switched on right now? Still nothing? Ok, read me your fax number again one more time. Oh crap, I put the documents in upside down...
Sure. But you send faxes how often? A few times a year? If you're sending faxes all the time and you know how to do it, they're mostly pretty reliable. This is especially true within narrow communities of companies who use it all the time (like the legal and financial sectors).