Asks to provide scanned id and cc info to restore account access. But google fails to reinstate account.
This user was actually able to get hold of google customer reps who told him only way is to start afresh, talks to supervisor and supervisor "assures" that everyone there in his department absolutely cannot help and that my only hope is to reply to the emails and try to appeal to them.
All purchases made with old account will not be moved into new account if user opens new google account, which by the way requires a new credit card too as old cc info is associated with blocked google account!
What!! Does google even read their own stupid resolution process??
He was able to contact google customer care but they couldn't fix it until the user got some love on reddit and twitter.
Asks to provide scanned id and cc info to restore account access. But google fails to reinstate account.
This user was actually able to get hold of google customer reps who told him only way is to start afresh, talks to supervisor and supervisor "assures" that everyone there in his department absolutely cannot help and that my only hope is to reply to the emails and try to appeal to them.
All purchases made with old account will not be moved into new account if user opens new google account, which by the way requires a new credit card too as old cc info is associated with blocked google account!
What!! Does google even read their own stupid resolution process??
He was able to contact google customer care but they couldn't fix it until the user got some love on reddit and twitter.
I have nothing to say, really