Wow, you got an actual person on the phone? You got further than me when I tried to get back the $200 they stole from me due to "suspicious activity". I gave up trying to collect it after spending a bunch of time on it.
They did eventually return it, more than a year later, with no explanation. Just suddenly my account balance increased. No interest payments for the time it was stolen though.
They did eventually return it, more than a year later, with no explanation. Just suddenly my account balance increased. No interest payments for the time it was stolen though.