You're right - this could lead to a lot of new innovation as a bunch of developers who wouldn't have bothered before can now start hacking away to see what they can do.

I've been thinking a lot lately about where the next major areas of technology-driven disruption might be in terms of employment impact, and things like this make me wonder how long it will be before call centers stacked wall to wall with customer service reps become a relic of the past...