The last time I flew United was a non-stop flight from Chicago to NYC. I somehow ended up in Washington D.C. with seemingly clear skies* and no more flights out for the evening and a three-hour line for people trying to get hotel vouchers. I rented a car and was in my bed five hours later. That was six years ago. That wasn't my first bad experience with United by a long shot, but I'm trying to make sure it's my last.

* If there WERE poor weather conditions anywhere along the way, they weren't showing up on any weather maps. I'm no expert - I'm sure they had their reasons.