We're definitely lacking in basic keyboard shortcuts training for people. That ought to be the first class someone takes when learning to use computers.
While the mouse and trackpad have their advantages and uses (especially with gestures), there are many cases where the keyboard is significantly faster and saves a lot of time.
I see people not even being aware of the shortcut to save something (Cmd/Ctrl+S) and navigating slowly to click the Save icon (and similarly for New, Open, etc.). There are several more examples of basic navigation using Arrow, Home, End, Pg Up, Pg Down and their combinations with Shift or Ctrl that people are not aware of.
The most painful one is watching someone work with MS Excel using the mouse for almost everything - one of the best productivity tools used in a very inefficient manner.
I also see people being resistant to learning some of these shortcuts when explained to them. That's a big bummer. :(
To me personally, it doesn't help that Libre Office Calc has its own set of shortcuts that are different from MS Excel (for example, inserting a line break in a cell can't be done with Alt+Enter like in Excel but instead with Ctrl+Enter). This causes friction when moving between applications and operating systems. You'd think application developers would support people's habits from popular applications and make things easier.
To me it is less about training than discoverability. If you expect my mum to register for a classroom training or go to a training website you can wait a long time. But she is the typical user who needs to get into keyboard shortcuts
While the mouse and trackpad have their advantages and uses (especially with gestures), there are many cases where the keyboard is significantly faster and saves a lot of time.
I see people not even being aware of the shortcut to save something (Cmd/Ctrl+S) and navigating slowly to click the Save icon (and similarly for New, Open, etc.). There are several more examples of basic navigation using Arrow, Home, End, Pg Up, Pg Down and their combinations with Shift or Ctrl that people are not aware of.
The most painful one is watching someone work with MS Excel using the mouse for almost everything - one of the best productivity tools used in a very inefficient manner.
I also see people being resistant to learning some of these shortcuts when explained to them. That's a big bummer. :(
To me personally, it doesn't help that Libre Office Calc has its own set of shortcuts that are different from MS Excel (for example, inserting a line break in a cell can't be done with Alt+Enter like in Excel but instead with Ctrl+Enter). This causes friction when moving between applications and operating systems. You'd think application developers would support people's habits from popular applications and make things easier.