I've used Mantis and Bugzilla and I'd also take JIRA over those.
JIRA is the best bug tracking software I've used since I left Microsoft, which was over a decade ago. Sometimes I still miss Raid, particularly it's ability to build complex queries, but also the ability to connect to any team's project. At the time, it was supposedly the only internal tool used throughout the entire company.
JIRA is the best bug tracking software I've used since I left Microsoft, which was over a decade ago. Sometimes I still miss Raid, particularly it's ability to build complex queries, but also the ability to connect to any team's project. At the time, it was supposedly the only internal tool used throughout the entire company.