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Issue tracking systems are very important, even tracking a handfull is a pain over email or some other non-standardized process.

The way to keep the system effective is regularly close issues that have had no updates for, say 30 days. If someone cares about it, it will be re-opened. If no one notices, well it can be closed.

Good issue tracking system is just as helpful for the coders as it is for QA, PM and the rest of the team. If it isn't, you need to discuss improving it rather then abandoning it all together.



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