I appreciate the caution - and although they're close in spelling, I'd wager coolify is recognized by the majority as adding the suffix 'ify' to 'cool' rather than the term you've highlighted.
I was able to easily flip the script on the return scenario to convince the rep that they were the one calling me to return - and then flipped it again. The quality of the voice was great, though.
Thats great. We also generate adversarial scenarios for our customer's voice agents like you did. The roleplay example was made for you to get a sample evaluation of your performance. In reality, we generate simulations automatically and provide analytics on your AI agent's performance, as demonstrated in the demo video.