Agreed, a single thread is painful if it’s actually spawning off multiple sub-topics. I suppose the better answer is to start a separate thread in Slack in that case but it can flow weirdly where the topic originally arises in one place but is continued elsewhere; it relies on someone linking on the original thread to keep context. In a mailing tree, that context is still there.
All of this depends on having a sane email client though, doing it via outlook or gmail is a nightmare and I suspect this is the root of many people’s aversion to email.
Their latest sham is the bag sizing box that has one side open. So, even if your bag would actually fit into a volume of the required size, if any of it is loose (often the case with soft bags)then it’s “too big”.
I recently saw a lady try to make this point to them, only for the staff to keep repeating “but it sticks out”. In the end, the lady had to take the belt off her jacket and wrap it around the bag just to make the point. What a waste of time.
People who defend this airline “because it’s cheap” are just degrading themselves quite frankly. It’s awful and we shouldn’t be accepting of it.
Nailed it. All of the “progress” in the last, say, 20 years is exactly this. They call it “disruption” and wear the title “disruptor” as a badge of honour.
Well said. There’s a noticeable lack of judgement in many places these days; people think they can abdicate it to metrics and data but this is mistaken.
That’s simply untrue. The old way was definitely better because, with OTA, the manufacturers will succumb to the usual web-software bullshit of “we don’t have to sell them something that actually works now, we’ll just push the update later”. I mean, it’s a car, I can easily take it to a garage and do so for anything else that might be wrong (if I can’t fix it myself) so I don’t see the problem in doing so for software patches. OTA doesn’t solve many issues for me but it sure as hell will create new ones.
