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You mean a 'Chatbot to FAQ page' exporter? Interesting idea, but the best way to navigate such a page with nested questions would probably be something that looks similar to a chat interface :)

What are the reasons why you hate chatbots most? Don't you think most them are solved using hybrid human-bot responses?


Most chat windows are styled as if a human was sitting at the other end. It is very annoying to learn just by the quality of answers that it is only a bot answering.

I can scan information on a lengthy FAQ page or a knowledge database much faster then I can interact with a chatbot. Just imagine the interface to the Google search would be a chatbot. That's ridicolous. A well-done search page which searches over on any kind of website is a better interface then a chatbot.


Hi HN,

I'm launching Choosify (https://choosify.chat), a website plugin for live chat / customer support.

It allows you to chat with website visitors directly via Slack. Conversations can be partially automated using a flow builder.

The main reasons for developing Choosify are:

1) Chatbot platforms like Dialogflow are too complicated for the average user regarding input/output context.

2) Intercom is terribly expensive :)

Recently more Intercom alternatives have been launched (cough Papercups (YC S20) cough). However, Choosify is unique in the way it allows you to set up automated messages and responses.

I hope this will help you to talk to your customers. The free tier should be sufficient for the average user. (Billing is not yet implemented, so it's 100% free for now.)

Features:

- Customizable lightweight plugin

- Automated replies using code-free flow builder

- Reply from Slack

- Free tier and affordable pricing based on how many messages you send/receive

- Golang backend, Vue/Nuxt.js frontend

Please let me know your thoughts. Any feedback is welcome, thanks!


Thanks for trying out. Thanks for the feedback both here and in the chat logs.

The main problem is indeed that there is relatively little data and that it's hard to keep this up to date.

After considering this, I'll try to turn in into a product that you can use for your own data. Seems like a better fit :)


The reason for this is that is was probably out of stock on Amazon on the moment the data was scraped :S


Hey HN, I made a search engine / bot that helps you to choose products and other things.

The problem is that, when you want to buy something new, there are often too many options to choose from. Gravle helps narrowing this down with (hopefully :D) smart questions about what exactly you're looking for.

In a supermarket you can often see people staring at the shelf of wines, confused about which one to choose. You might have this experience yourself. Often you end up choosing the one that is not too ugly, not too expensive, not to cheap, and that looks like many other customers bought it. Or the one with the highest discount.

Something similar happens in many other categories: phones, laptops, president candidates, etc. With Gravle, I hope to make these choices easier.

Of course many online stores have search filters. But for many non-tech people these filters are just as hard to use as the wine ‘filters’ might be for you. A few simple questions are often more helpful to find the right choice.

The backend is developed from scratch in Go. The frontend is made with Nuxt.js/Vue.js. There’s room for a lot of improvement, so I would love if you share some feedback. Thanks!


Cool concept but I don’t know to use it. I tried a few queries and it returned “sorry I don’t know “


Working on a search engine that responds with a conversation instead of a list of search results.

The conversation helps you to narrow down what you're looking for. I.e. a combination between a chatbot and a search engine.


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