Wonder how this compares with deepgram offering. has anyone used/tried/compared or even read enough literature to compare. The WER rates showed in deepgram are still better than the largest MMS and the specific use case based fine-tuned models (zoom meetings, financial calls etc) probably make a bigger difference. WDYT ?

It is a solvable problem, but most company incentives don't line up to it. We accept good-enough software. And so there are few people who know how to do this. And due to that it continues to take time and due to that the companies don't think it is worth solving and the cycle continues.

Some software companies realize that quality is important for their business. And they do this right.

System software providers - do this well. Examples are Amazon's S3 Store, leading relational Databases, and even embedded software such as Arista EOS that Arista runs in their networking gear --do have very high quality.

The reason we don't see it all around us is that most well written software is invisible to us. We don't really think about the iOS software on our phones -crash rate is extremely low.